Are the chocolates made with natural ingredients? Yes. We are proud that Madame Delluc artisan chocolates use 100% cocoa butter (no vegetable fats) and do not use any artificial sweeteners. Additionally, the chocolates we carry do not have any artificial preservatives.
Do I have to worry about food allergies? Madame Delluc chocolates may contain traces of eggs, gluten, peanuts and other nuts. Nuts, such as hazelnuts, almonds and walnuts are frequently used in the making of the chocolate. Some chocolates are made with ingredients that contain gluten and may contain traces of gluten. Dairy products are also used in the manufacturing of some chocolates.
Do you make the chocolates in your shop? No. All of the Madame Delluc artisan chocolates and other delicacies that are in the shop are hand made in Belgium.
Why do some of the chocolates have the name “Mary” on them? In Belgium, Madame Delluc Artisan Chocolatier is known as “Mary Artisan Chocolatier”. The founder of the company, Marie Delluc, Anglicized her name for her first shop in 1919.
Why aren't you Mary? In the U.S., Mary is branded as Madame Delluc. This was a corporate decision made in Belgium.
Will you customize packaging for us? We will be happy to customize the following for you: ribbon color, personalized hand written message, selection of chocolate. Just let us know at checkout!
How will gifts be shipped? We ship Madame Delluc Artisan Chocolates using FedEx. Therefore, we cannot ship to a P.O. Box. If you live in the Continental United States, you can use our online Shopping Cart to place your order. Place your order by noon to ship out the same day. Orders placed after noon will ship out the following business day. Orders placed on Friday after noon or over the weekend will be shipped the following Monday. We highly recommend that orders be placed Monday - Wednesday with overnight or 2 day shipping, especially during warm weather to avoid having your order sit in a warehouse over the weekend. Note - We are not responsible for shipping delays due to weather, strike, or any circumstances beyond our control. Click here for our shipping rates.
Can I order a box that is not featured here but is on the Mary website? Currently, only the packaging listed on our online shop is what we have available. Our selection of packaging will grow and change over time, so check back!
Are your chocolates Kosher? No
What is the difference between a Praline and a Truffle? A Belgian Praline traditionally has a hard outer shell of dark, milk or white chocolate with a soft center. The soft centers can vary (fresh cream, mousse, ganache, praliné, gianduja or caramel), giving each praline its own unique personality. Truffles, like pralines, have a soft center and hard shell, but they are rolled into a ball shape and are rolled in an additional layer (powdered sugar, hazelnut pieces , cocoa powder or chocolate flakes)
What is the best way to store the chocolate? Madame Delluc Artisan Chocolate keeps best between 65 and 70°F, away from direct sunlight, and protected from moisture. Refrigerating or freezing chocolate is not recommended.